Privacy Policy & Cookies

The following information described in this privacy policy sets out how this website (hereafter ‘we’, ‘our’, ‘us’, ‘site’) uses the information provided by yourself and what information is collected. We are committed to ensuring that the information provided by you is safe and secure, the data we collect will only be used in guidance of this privacy policy.

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Changes to this Privacy Policy

From time to time there may be changes made to this Privacy Policy to comply with the law and it may reflect on how we collect and process your personal information. Any changes made will be posted on this Privacy Policy, allowing you to check any changes that may have been made. It is important that we have accurate and up to date information of your personal details. If you have made any changes to these details, please keep us updated during the period of our relationship.

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Information Collected

The main reason we collect your information is to tailor and provide the products or services you may have requested and for us to improve our services and meet your expectations. By using this website, you may share the following personal information with us:

• Name

• Contact information:

  • Name

  • Telephone number

  • Email Address

• Demographic information:

  • Address

• Financial Data:

  • Bank Details and payment details

• Transaction Data:

  • Order history

  • Products previously bought

  • Information related to your previous orders or account

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The information we collect is only used for the following:

• Internal record keeping

• Promotional offers provided via e-mail

• Improvements on our services and products

• Contacting yourself via e-mail for feedback, part of our market research. This allows us to improve and make changes to this website to better suit your needs.

 

If you wish to withdraw from any promotional campaigns or decide you no longer wish for us to hold your personal information, please use the unsubscribe button or contact us through the contact page.

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Device Information Collected

When you visit this website, certain information is automatically collected through your device and web browser. This information can include the following:

• ‘Cookies’ already installed on your device(s)

The information collected is necessary to the products or web pages that you click on, this allows us to gather the necessary data to improve our services and products. We also collect additional information such as, what reference terms lead you to our site and how you interact with the site. This information is collected through cookies.

• ‘Cookies’ are data files that are placed on your device(s) that allow websites to remember your visits on websites. To turn off the ‘cookies’ already on your device please follow your web browser instructions and locate the ‘cookies’ file. You can also choose to turn off the ‘cookies’ on this website by rejecting the ‘cookies’ banner.

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Information you fail to provide

If you have failed to provide certain information, we may not be able to fulfil the contract we have entered into with yourself (information such as, contact details and delivery addresses are key bits of information you should provide when ordering, allowing the contract to be fulfilled).

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External Links

This website may contain links to external websites such as our approved distributors. If you have decided to click on these, leaving our site, we have no control over that website. The data and information collected by those websites is under no control of our own, and they are not governed by this privacy policy. We are not responsible for the privacy and security of any information that you may provide to these websites.

 

Your Information/Data Protection

We will not disclose your personal information under any circumstances unless you have either granted us permission to or if we are required to do so by law. Your information may be used by us for promotional purposes, which will solely be sent to you and no other third party.

You may request any information we hold about you under the Data Protection Act 1998. If you would like a copy, please request this through the Contact page.

 

Minors

This site is not intended for the use of anyone under the age of 18.

 

Contact Us

If you have any questions or enquiries about this Privacy Policy, please contact us through the Contact page.